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Hope & Glory is delighted to be working with Metro Trains Melbourne (Metro) in their search for an Internal Communications Advisor to join their expanding Group Internal Communications division.

Metro is a multi-award winning organisation responsible for operating and maintaining Melbourne’s metropolitan train network, successfully transporting over 400,000 passengers per day. The organisation prides itself on their team of high performing, talented professionals who are dedicated, inclusive and focused on safety as an absolute priority.

Hope & Glory is delighted to be working with Yarra Trams in their search for a Communications Advisor for a 12-month fixed term maternity leave contract position.

Yarra Trams is proudly operated by Keolis Downer, a joint venture between Keolis, an international leader in public transport, and Downer, one of Australia and New Zealand’s leading engineering and infrastructure firms. Melbourne’s tram network is the biggest in the world and is an intrinsic part of the city’s identity. Yarra Trams provide over 5,000 services per day and deliver a staggering two million passenger trips annually. Their focus is on delivering safe, reliable and user-friendly services and are committed to increasing the environmental, social, and economic contribution that Melbourne’s iconic tram network makes to the city.

Reporting to the Manager, Communications, the Communications Advisor will work as a business partner to key functions of the business, working directly with members of the Executive Leadership Team to deliver effective internal and external communications.

This position will undertake a range of activities including (but not limited to):
Providing strategic communications advice and support between Yarra Trams and a range of internal and external stakeholders.
Producing effective communication content, including media, corporate, internal and issues /crisis communications materials.
Leading and executing media and communication campaigns.
Reputation management in response to issues, crisis and critical incidents as required.
To be considered for this role, your application likely shows the following:
Extensive generalist experience across internal and external communications, stakeholder engagement and both proactive and reactive media relations.
An excellent understanding of the media and the news cycle.
Exposure to issues and crisis management communications.
Experience developing multi-platform content including contemporary digital technology.
Demonstrated experience in establishing and maintaining positive stakeholder relationships with trust and credibility.
Sharp writing skills and the ability to absorb complex information and distil it for a range of audiences.
The ability to work in a complex, fast-paced operating environment.
Experience in the transport, infrastructure or government sector would be highly regarded, but is not mandatory.
Degree qualifications in a relevant discipline such as communications or media.
As an applicant, you are a skilled and confident corporate communications practitioner who is finely attuned to the social, political, business and media landscape here in Melbourne. You are able to provide sound advice on communications and issues in an environment that is constantly evolving.
Your work style is collegiate, flexible and mature. You demonstrate resilience under pressure and pragmatism in your general approach. Your high energy levels will match the very busy operating rhythm of the team in which you will sit.

This is a full-time role based onsite and will require the successful applicant to participate in the media on-call roster. You will be joining a high-performing team, led by a talented and supportive leader and have the opportunity to experience a dynamic real-time environment. The salary package on offer is highly competitive and comes with the unique benefit of including free public transport in Victoria.

We ask that applicants please consider their suitability against the criteria outlined above and then apply online. All applications will be acknowledged and will be treated in strictest confidence. Previous direct applicants for this position are not able to be considered.

As Yarra Trams’ retained recruitment partner, all direct and third-party applications will be forwarded to Hope & Glory.

Please note that as part of Hope & Glory's standard pre-employment process, background checking including criminal history, qualifications verification and rights-to-work checks will be conducted. Please note that a pre-employment medical and drug and alcohol test is also required by this employer.

For questions, please call Dy Ronsisvalle on 0404 031 550 (Monday to Friday, 8am and 6pm only please).