Big Sky Corporate Pty Ltd trading as Hope & Glory (Hope & Glory, we, our or us) respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.
This Privacy Policy explains how Hope & Glory collects, holds, uses and discloses personal information in connection with our recruitment, executive search, talent acquisition, temporary and interim recruitment and related business activities.
It applies to personal information we receive through our website and through other channels and platforms we use in conducting our business. These may include job boards, professional networking and social media platforms, email, telephone and video communications, interviews and meetings, recruitment and applicant management systems, referees, clients, publicly available sources and third-party services and technology platforms.
Our website is one way people may interact with Hope & Glory and provide personal information to us, but this Privacy Policy is not limited to information collected through our website.
The personal information we collect and hold depends on the nature of our relationship with you and the services we are providing. It may include:
In limited circumstances, we may receive sensitive information where it is relevant to a recruitment or employment process and where its collection or handling is permitted by law. We do not ordinarily seek or collect health or medical information unless it is reasonably necessary for a specific purpose.
Where sensitive information is collected, we will handle it in accordance with applicable privacy requirements. This may include obtaining consent where required.
We generally collect personal information directly from you, including when you contact us, apply for a role, provide a resume, communicate with us, participate in an interview or meeting, provide information for an employment or recruitment process, or otherwise engage with Hope & Glory.
We may also collect personal information from other sources where appropriate, including:
We may sometimes receive personal information that we did not specifically request. Where this occurs, we will handle the information in accordance with applicable privacy requirements.
We collect, hold, use and disclose personal information where reasonably necessary to conduct our business and provide recruitment and related services. This may include:
We may also use or disclose personal information for another purpose where you have consented, where the purpose is reasonably related to the purpose for which the information was collected and would reasonably be expected, or where otherwise permitted or required by law.
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy. Depending on the circumstances, this may include disclosure to:
We will not ordinarily provide a job seeker’s detailed personal information to an employer client unless there is an appropriate recruitment or business purpose for doing so.
While machines will never replace the professional judgement, experience and care of our consultants, we may use artificial intelligence (AI), transcription technology and other automated tools to support our work.
These technologies may assist with activities such as collecting, transcribing, organising, searching, analysing and summarising information, and preparing recruitment-related materials. This may help us understand the needs and experience of job seekers and employer clients and provide more considered and tailored services.
Information processed with the assistance of these technologies may include resumes, online and professional profiles, interview or meeting transcripts, emails and other correspondence, position descriptions, organisational charts, recruitment briefs and related documentation.
Interviews, meetings and telephone calls may sometimes be recorded or transcribed using digital tools to assist with note-taking, assessment and record-keeping. Where appropriate, participants will be informed that recording or transcription is taking place.
AI and automated tools are used to support our professional work and are subject to human oversight. We remain responsible for how personal information is handled in our recruitment processes.
Where permitted by law, we may contact you about employment opportunities, recruitment services, market information or other professional matters that we reasonably believe may be relevant to you.
You may ask us at any time not to send you marketing communications. You can do this by using an unsubscribe option where provided or by contacting us. This does not prevent us from contacting you about an active recruitment, employment or business matter.
Personal information may be held electronically in our recruitment, communications, document management, cloud-based and other business systems, and in other records maintained in connection with our business.
We take reasonable steps to protect personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps may include access controls, account security, technology safeguards, staff practices and use of reputable service providers.
No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore review our security practices and take reasonable steps appropriate to the nature of the information and our business.
We retain personal information for as long as it is reasonably required for our recruitment, employment, business, legal, insurance or record-keeping purposes. Recruitment information may be retained so that we can consider a person for future opportunities unless the person asks us to remove or restrict the information and we are able to do so.
When personal information is no longer required to be retained, we will take reasonable steps to destroy or de-identify it where required by law and practicable in the circumstances.
Where practicable, you may deal with us without identifying yourself or by using a pseudonym. However, because of the nature of recruitment and employment services, it will often be impracticable for us to assess an application, introduce a job seeker to an employer, undertake checks, or manage an employment arrangement without knowing the person’s identity.
You may contact us if you would like to request access to personal information we hold about you or if you believe information we hold is inaccurate, out of date, incomplete, irrelevant or misleading.
We will consider requests for access or correction in accordance with applicable privacy laws. We may need to verify your identity before providing access. There may be circumstances in which we are permitted or required to refuse access to particular information. If so, we will explain our decision where required by law.
Our website is one of the channels through which Hope & Glory may collect information.
IP addresses, analytics and technical information
Our website and related services may collect technical information such as IP addresses, browser or device information and information about how visitors use our website. This information may be used for website operation, security, diagnostics, analytics and improving our services. Technical information may in some circumstances be personal information.
Cookies and similar technologies
We may use cookies and similar technologies to assist with the operation, security and performance of our website and to understand how the website is used. Information collected through cookies and similar technologies may also be processed by third-party website, advertising or analytics services used by Hope & Glory.
You can usually control cookies through your browser settings. Disabling some cookies may affect the way parts of the website operate.
Our website and communications may contain links to websites, job boards, social media platforms and other services operated by third parties. Those services are not under our control and may have their own privacy practices and policies. We encourage you to review the privacy information provided by those organisations before providing personal information to them.
If you have a question or concern about how Hope & Glory handles personal information, or wish to make a privacy complaint, please contact us using the details below. Please provide enough information for us to understand the issue and investigate it.
We will take privacy complaints seriously, investigate them appropriately and aim to respond within a reasonable period. In most cases, we ask that you first give us an opportunity to address the matter directly.
If you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner (OAIC). Information about privacy rights and complaints is available at oaic.gov.au.
Where a particular Victorian law or public-sector arrangement applies to information we handle, other complaint or review avenues may also be available.
Big Sky Corporate Pty Ltd trading as Hope & Glory
ABN: 82 141 930 305
ACN: 141 930 305
Level 7, 180 Flinders Street, Melbourne VIC 3000
Telephone: (03) 9578 1000
Email: [email protected]
We may update this Privacy Policy from time to time to reflect changes to our business, technology, information-handling practices or legal obligations. The current version will be published on our website.
Last updated: August 2026
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